We've just launched our new Three Year Group Strategy called Project Apple. Basically, one of the 
main highlights of this strategy is acknowledging that it's our staff who make the difference to our business. So as a result we’ve developed a regular communications initiative called PHS People.
I'll let Sara Swain, who has been the driving force in launching this iniative, explain more: " Well, we know that PHS’ customers don’t just buy a product off the supermarket shelves, they buy a service that’s managed and delivered by people. To win and keep our customers, therefore, we need to help them to trust our service, the people who deliver it, and all the good things PHS stands for. It’s our job, every day, to show them they’re right to trust these things.
"But how do we, as individuals, deliver all the good things we stand for? And what are PHS’ core values, that it’s so important for us to communicate in our daily dealings with customers? Back in June, we carried out a survey, called “What Do You Value?”. We had a great response to this and, interestingly, over 80% of our people identified the same, top four values that epitomise PHS. These are Professionalism, Teamwork, Trust and Honesty."
"To recognise and reward PHS employees who demonstrate exceptional, practical, working examples of the core values underpinning Project Apple, we will be rewarding them as PHS Stars. Every quarter, people will be recognised for their positive contributions to Professionalism, Teamwork, Trust and Honesty. Here's where our customers come in. You can nominate a Greenleaf person for an award, just give us as much detail as you can about why they demonstrate Professionalism, Teamwork, Trust or Honesty in their work. Email your nominations to keithkirkham@phs.co.uk."
Thank you Sara. I'll be highlighting our Greenleaf "Stars" in this blog over the next few months, so please keep your nominations coming in.