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Help and FAQ: All You Need to Know

Do you have national coverage?

Yes we do, we cover the whole of the UK mainland with multiple depots throughout the country.

What do your interior services entail? 

Our dedicated interior design specialists will tailor a design and service suitable for your work space.

We have our own plants but don’t have the time to care for them, can you help? 

Our horticulture trained technicians would be delighted to offer our maintenance services on your existing plants and help keep your space green.

Can you advise when your hanging baskets and exterior troughs are available? 

Our summer season deliveries commence mid-May and runs for approximately 6 weeks. Our Winter season commences mid-October and runs for approximately 6 weeks.

There seems to be an issue with my watering system, are you able to help? 

Please can you ensure that the tap has not been turned off or disconnected, if there is a concern of excess water please turn off the tap and contact our team on 0800 0902325 to report a fault.

How do I receive a quote for Grounds services? 

One of our specialists will be happy to attend your premises and discuss your individual needs.

When should I place an order for my Christmas Tree? 

We highly recommend that you place your order as early in the year as possible to ensure that your desired tree is available (please note you will not be charged until delivered).

When will our Christmas Tree be delivered and collected?

Upon ordering, your preferred delivery week will be scheduled with the installation team. Our collection team remove trees as quickly as possible after the new year, this usually covers a two week period.

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