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Landscaping for Hospitality: Creating a Relaxing Atmosphere for Guests

Written by: phs Greenleaf

phs Greenleaf has been providing planting and landscaping services to businesses for over 25 years, including indoor and outdoor plants, artificial and live planting, living walls, grounds maintenance and Christmas trees and decorations.

Landscaping for Hospitality: Creating a Relaxing Atmosphere for Guests


In the world of hospitality, first impressions matter.

Whether it's a luxury resort, a boutique hotel, or a quaint bed and breakfast, the outdoor environment plays a crucial role in shaping a guest's experience. A well-designed and meticulously maintained landscape can create a lasting impression, making guests feel welcome and relaxed from the moment they arrive.

This post will detail the importance of this for your hospitality business, while also providing some tips and strategies to create a better first impression.

Let’s take a look:

The Significance of Hospitality Landscaping

Landscaping is an integral aspect of any hospitality establishment, be it a city hotel, a beachfront resort, or a charming countryside inn.

The outdoor spaces of these properties serve multiple functions. They provide the first point of contact between guests and the establishment, contribute to the overall aesthetic appeal, and significantly impact the guest experience. Here are some key reasons why landscaping is crucial in the hospitality industry:

1. Curb Appeal and First Impressions

As the saying goes, "You never get a second chance to make a first impression." This holds particularly true in the hospitality business. A well-designed and beautifully landscaped entrance creates a positive first impression, setting the tone for the guest's stay. A lush garden, a manicured lawn, or an inviting pathway can make guests feel welcome and valued.

2. Guest Comfort and Relaxation

The primary goal of any hospitality establishment is to ensure the comfort and satisfaction of its guests. A thoughtfully designed outdoor environment can provide spaces for relaxation, recreation, and rejuvenation.

Landscaping elements like shaded seating areas, fragrant gardens, and soothing water features contribute to a serene and peaceful atmosphere.

3. Brand Identity and Differentiation

In a competitive market, where numerous options are available to travellers and tourists, establishing a unique brand identity is essential. A distinctive landscape design can set your property apart from the rest and create a memorable experience that guests will associate with your brand.

4. Environmental Sustainability

With the growing emphasis on sustainability and eco-friendliness, guests often appreciate establishments that prioritise environmental conservation. Sustainable landscaping practices, such as xeriscaping, native plant use, and water conservation, can demonstrate your commitment to responsible environmental stewardship.

5. Improved Online and Offline Reviews

Guests are increasingly sharing their experiences on social media and review platforms. A visually appealing and well-maintained landscape is likely to feature prominently in photos and reviews, contributing to positive word-of-mouth and online visibility.

Now that we understand the significance of landscaping in the hospitality industry, let's explore some key strategies and ideas to create a welcoming and relaxing atmosphere for your guests.

Landscaping Strategies for Hospitality

When it comes to landscaping for hospitality, it's essential to consider the specific needs and preferences of your target audience.

Different types of establishments may have varying requirements, but some universal strategies and principles can be applied to create an inviting and calming outdoor environment.

1. Entrance and Pathways

The entrance to your establishment is the gateway to your guests' experience. It should be well-defined, easily accessible, and aesthetically pleasing. Consider elements like well-maintained pathways, elegant signage, and a welcoming entrance feature, such as a pergola or a striking piece of art.

2. Lush Greenery and Plant Selection

Greenery is a fundamental element of any hospitality landscape. The choice of plants and their arrangement can significantly impact the ambiance. Consider using a mix of evergreen and seasonal plants to ensure year-round beauty. Native plants and adaptive species can be more sustainable and easier to maintain.

3. Outdoor Seating Areas

Creating comfortable outdoor seating areas is a great way to encourage guests to spend time outside. Use high-quality outdoor furniture, cushions, and umbrellas to provide shade and comfort. Consider adding fire pits, outdoor heaters, and lighting for evening use.

4. Water Features

Water features, such as fountains, ponds, or even small streams, can add a sense of tranquillity to your landscape. The sound of flowing water is known for its relaxing qualities and can create a soothing atmosphere.

5. Lighting

Appropriate outdoor lighting can extend the usability of outdoor spaces into the evening. Use a combination of pathway lighting, accent lighting for plants and features, and ambient lighting for seating areas. Consider energy-efficient and low-maintenance lighting solutions.

6. Fragrance Gardens

Fragrance plays a significant role in guest comfort. Fragrant plants, like lavender, roses, and jasmine, can infuse the air with delightful scents. Fragrance gardens near common areas or guest rooms can enhance the sensory experience.

7. Privacy Screens

Privacy is essential for guests, especially in shared outdoor spaces.

Use hedges, trellises, or strategically placed plants to create natural screens and separate areas for relaxation.

8. Art and Sculptures

Incorporating art and sculptures into your landscape design can add a touch of sophistication and culture. It can also serve as a point of interest for guests.

9. Maintenance and Sustainability

Regular maintenance is crucial to keep your landscape looking its best. Consider implementing sustainable practices, like drip irrigation systems, mulching, and native plant use, to reduce water consumption and maintenance efforts.

Landscaping for hospitality is not just about aesthetics; it's about creating memorable experiences for your guests. A well-designed and well-maintained landscape can set the tone for their stay, making them feel welcome, comfortable, and valued. It's a testament to your commitment to their well-being and a reflection of your brand's identity.

In a world where competition in the hospitality industry is fierce, the outdoor environment can be a powerful differentiator.

By focusing on the strategies and ideas mentioned in this article and drawing inspiration from successful case studies, you can create a landscape that leaves a lasting impression on your guests. From the moment they arrive at your establishment to the time they spend relaxing in your outdoor spaces, your landscape can enhance their experience and make them eager to return.

So, whether you're running a beachfront resort, an urban boutique hotel, or a mountain lodge, remember that your landscape is not just about plants and pathways; it's about creating a welcoming and relaxing atmosphere for your guests.

With the right approach and a commitment to excellence, your hospitality landscape can be a key ingredient in the recipe for guest satisfaction and loyalty.

Looking for help? phs Greenleaf is the UK’s leading provider of commercial plants and landscaping services.

We have operations centres around the country, making us your local provider no matter your location.


To learn more, get in touch now to see how we could transform your business and premises!

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